In the recent announcement of the 2016 shortlist for the HR Excellence Awards, The Belfry Hotel & Resort was nominated in the category of Best Learning & Development Strategy. These awards are highly regarded in the Human Resources Industry, rewarding those businesses that invest effectively in the development of their team across an entire organisation.
As a leader in the leisure and hospitality industry, excellence of service is of the utmost importance to The Belfry and delivery of a first class experience is essential. Being shortlisted in the awards is a fantastic achievement for the HR team at the West Midlands luxury resort, who continually work with the teams and department managers to deliver a comprehensive learning and development programme.
Speaking on the nomination, Hazel O’Brien, Head of People Development at The Belfry said “We are truly delighted to be shortlisted in the category of Best Learning & Development Strategy at the HR Excellence Awards. It most importantly recognises the people in our business for their dedication in delivering exceptional service to our guests, which is backed up by a planned and focused L&D strategy by the HR team.”
As ‘England’s Leading Resort’ (World Travel Awards 2015), having a programme that inspires and empowers The Belfry team to provide the highest quality service is essential to living up to, and maintaining this prestigious accolade.
In developing their Learning & Development Strategy, the HR team at The Belfry produced the ‘Good to Great’ scheme to ensure continuous improvement. With the ultimate goal of empowering team members to have a positive impact on the customer journey, the ‘Good to Great’ strategy has created a vision for the team to settle for nothing less than the best.
Considering the success of the strategy in its’ implementation, and The Belfry’s track record in providing all-round excellence of service, The Belfry Hotel & Resort looks set to be a strong contender at the awards ceremony on the 28th June 2016.