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The 8 secrets of hospitality success that aren’t just for Christmas!

Female electronic payment close-up cell phone hand shop electronic reader

By Luis De Souza, CEO of Kitchen CUT’s strategic partner NFS Technology Group

It’s been a busy festive season across the country – but do you feel you made the most of this year’s jolly holly effect? If you’re not sure, don’t worry!

We’ve come up with the 8 secrets of success that worked at Christmas – and which will make your business more efficient right through the year.

  1. Labour – were they present and correct?
  2. Stocking the Christmas way – all year
  3. Marketing – a gift that keeps on giving
  4. Mobile ordering – in, out…
  5. Party people – big groups sorted in 2020
  6. Voice/online ordering – can Alexa go on being Santa?
  7. Allergen control – safety for you and your guests
  8. Fraud prevention – the one no-one wants to think about…
  1. Labour – were they present and correct? These flat-out holiday periods can be terrible for labour control. Restaurant EPOS software captures data that reveals and forecasts times so you can plan with confidence.
  2. Stocking the Christmas way – all year. A painful pun; a serious issue – no-one wants to throw away stock or run out of ingredients. EPOS reports identify best-sellers and predict trends so you can procure efficiently.
  3. Marketing – a gift that keeps on giving. Capturing diner data helps create targeted email offers that appeal to their preferences and bring them back throughout 2020.
  4. Mobile ordering – in, out…Your serving staff shouldn’t be doing the hokey-cokey back and forth with orders. With restaurant EPOS software they use handheld devices to take orders at tableside and send them straight to the kitchen.
  5. Party people – big groups sorted. EPOS software helps you seat large groups efficiently, speeding table turn, and makes it simple to split bills and take payment at tableside.
  6. Voice/online ordering – was Alexa really Santa this year? Guests can now order via their Alexa or your website, enabled by our EPOS system – a new revenue stream for many restaurants.
  7. Allergen control – No-one would want to cause the horror of an allergic reaction. Kitchen CUT technology – in conjunction with restaurant EPOS such as Aloha by NFS – tracks allergens right down to ingredient level when chef is designing menus.
  8. Fraud prevention – the one no-one wants to think about…Was your busiest period an opportunity for staff to defraud you? I hope not – but a restaurant EPOS system works all year to record tansactions so well recorded it’s difficult to steal.

All the seasonal benefits your EPOS system brings go on working right throughout the year. With a delicious menu, good service and the right technology behind you, you’ll be hearing jingle bells throughout 2020 – and that’s just your till…

* Aloha by NFS: www.nfs-hospitality.com.

 

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