Few fields have retained the status of a true “global benchmark” as consistently over time as French pastry. Whether at international competitions, the opening of a new pâtisserie abroad, or each new intake of students welcomed to the École Nationale Supérieure de Pâtisserie (ENSP), the conclusion remains the same: French pastry continues to captivate. From […] More
Ben Walpoth is a Branding and Digital Transformation Visiting Lecturer at Glion Institute of Higher Education Once upon a time, luxury was all about the urban lifestyle. From the penthouse to power lunches and jetting between capitals, sophistication meant being in motion. It did not include dirt under your fingernails. Now, the traveller is paying […] More
Glion Institute of Higher Education has welcomed members of its Hospitality & Luxury Industry Council (HLIC) for their third official gathering since forming last year – and the second on its Montreux campus – bringing together senior leaders from some of the world’s most influential hospitality, luxury and experience-driven brands. The meeting took place last […] More
During a family trip to Seychelles earlier this year, I found myself standing in front of a hotel breakfast buffet that was as impressive as it was unsettling. Fresh fruit caught the light. Pastries were arranged with almost sculptural care. Everything looked generous, polished and inviting. Yet when service ended, the same display began to […] More
There is a question I have started asking every senior leader I work with. Not in a provocative way, though it tends to land that way. In a diagnostic way. Because the answer tells me almost everything I need to know about how they lead, and whether the organisation they run will still be performing […] More
As the luxury and hospitality industries prepare for one of the most significant generational shifts in decades, Glion Institute of Higher Education gathered leading voices from hospitality, branding, luxury and talent management at the Bulgari Hotel Milano for an exclusive roundtable entitled “Gen Alpha: The Generation That Will Reinvent Luxury”. Moderated by luxury and hospitality […] More