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Is the word ‘clean’ now the most important word in the hospitality industry?

Since the Covid-19 outbreak, cleanliness has been at the forefront for those working in the hospitality industry, along with their guests, and the Kärcher system offers outstanding solutions for every requirement.

In the wake of Covid-19, cleaning processes have been under the microscope in the hospitality sector. One of the first thoughts for customers will be the cleanliness of their environment, whether that’s the toilets of a restaurant or the carpets of a hotel room.  For example, research commissioned by P&G Professional found that 78% of hotel guests believe cleanliness is the most important factor affecting the choice of where to stay.

To keep guests happy, a regular and efficient cleaning routine is hugely important and the PDIR (Preventative, Daily, Interim and Restorative cleaning and maintenance) cleaning process is an excellent place to start.

Preventative cleaning

Since hospitality venues re-opened for outdoor use on April 12th, the utilisation of gardens, terraces and even car parks became essential.  Now that indoor use has resumed, the inevitable build-up of dirt trudged inside from the rise of al-fresco dining is noticeable.  Preventative cleaning outdoors can reduce the build-up of dirt inside by two thirds. For courtyards and paths Kärcher’s walk-behind sweeper vacuums are perfect to target dirt from the source, sweeping through up to 300m2 with limited dust development.

Going one step further, hospitality owners should consider protecting inside floors that are frequently walked on, such as entry ways and corridors to prevent permanent damange. Kärcher’s FloorPro Wipe Care RM 780 is a powerful cleaning agent for water-resitent floors, offering surface protection to make them more hardwearing.

Daily maintenance cleaning

With Brits eager to get out of their homes after being locked down for over a year, the rise of staycations and the boom in hospitality bookings has put the hospitality and leisure sector to the test.

Floors are a particular challenge to keep clean as food and drink spills are a regular occurrence and any dirt left can cause permanent damage. For daily cleaning to extend service life, Kärcher’s compact scrubber dryer range thoroughly removes loosened dirt in a single pass leaving surfaces instantly dry, clean, and safe to prevent trips and falls. These push scrubber driers are easy to manouever in heavily furnished and highly frequented areas such as restaurants, shops and hotels and can be paired with Kärcher’s environmentally friendly FloorPro Cleaner RM 69 to effortlessly remove the most stubborn grease and mineral stains.

Intermediate cleaning

Whilst maintenance cleaning helps to keep things in order, intermediate cleaning is always required to reduce the need for deep cleaning and to save time and costs.

It is vital to select the right method to minimise disruption to guests and to prevent down-times. For example, using excess water to clean the floors will put them out of access for long periods. To combat this using a powdered cleaning agent, which is worked into the carpet and then sucked up using a Kärcher upright brush vacuum cleaner, leaves the floor only slightly damp allowing it to be walked on soon after.

Restoring the original condition

During the national lockdowns and as businesses prepared to re-open their doors, many hotels and restaurants used this time to restore their floors to original condition as this process can put the area out of action for some time during operational hours. From polishing to stripping, a Kärcher scrubber dryer delivers clean and hygienic floors that sparkle like new. Kärcher’s FloorPro Intensive Deep Cleaner RM 752 can be used in any of the scrubber driers to intensively clean and powerfully remove care films, wax and polymer coatings, dirt and grease to start on a fresh slate.

When paired with the PDIR cleaning process, the Kärcher system offers innovative cleaning solutions to restaurants, hotels and shops looking to enhance the overall cleanliness and maintenance of their business to meet the current demand.

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