Guest satisfaction is at the core of the hospitality industry. This is a people-to-people business, so all hotels are aiming to have the highest performance in terms of guest satisfaction. Those who consistently achieve high scores are more likely to generate customer loyalty and benefit from word-of-mouth advertising, which ultimately helps them boost their revenue. I’ve always worked […] More
Improving sustainability and recycling rates at your business is no longer a luxury, it is a necessity in order to comply with regulation, reduce costs and meet customer demands. However, many businesses are falling into the trap of buying the wrong equipment for the job and it is costing them, in more ways than one. […] More
Restaurants can connect their existing reservation systems to Quandoo’s marketplace and boost bookings. Restaurant booking platform, Quandoo for Restaurants has launched a new integration capability that will allow restaurants to seamlessly connect their existing reservation management tool with Quandoo’s marketplace. This means that venues can easily take advantage of Quandoo’s marketplace, which has seated over […] More
phs Greenleaf has launched a new summer campaign to encourage businesses to start thinking early about how to make the biggest impact this Christmas. phs Greenleaf supplies more than 2,500 decorated Christmas trees each year to businesses across the UK. Its specialist Christmas production team spend most of the year decorating artificial trees in preparation […] More
École Ducasse has announced a new strategic partnership with Universidad San Ignacio de Loyola (USIL), a leading institution in culinary arts in Peru. This collaboration aims to enhance the academic and professional pathways of students from the Peruvian institution through a series of programs and events designed by École Ducasse to promote culinary and pastry […] More
The signature taste of Nutella® can now be served on demand thanks to TWO new, innovative dispensers available to foodservice operators through our exclusive partnership with Sephra Europe Ltd. Ferrero Foodservice has made it even easier for operators to offer the iconic taste of Nutella® with the launch of two new advanced tools – The […] More
In the last 12 months, company insolvencies have increased in the hospitality sector more than in any other sector, according to the latest insolvency figures for England and Wales. In fact, the sector comprises 16% of all recorded company insolvencies in the same time period. Oliver Collinge, Director at restructuring and insolvency firm, PKF Littlejohn […] More