Having worked in the hospitality business for a long time, I feel we often underappreciate quite how resilient – and adaptive – this industry is. In just the past couple of decades we have seen the hotel distribution model upended by the Online Travel Agents (OTAs); a major competitor arrive in the shape of Airbnb […] More
-Hospitality technology specialist focuses on the higher education sector -To exhibit at CUBO Winter conference In its mission to continue extending hospitality technology services to universities and colleges across the UK, Lolly has signed up with CUBO (College and University Business Officers). CUBO is the membership organisation for campus and commercial services professionals. Supporting over 900 […] More
École Ducasse and École d’Hôtellerie et de Tourisme du Luxembourg (EHTL) are reinforcing their successful four-year collaboration by creating an ad hoc training course for students in the hotel, restaurant and tourism industries. More
A special occasion calls for pulling out all the stops, especially when it comes to cakes and treats! If you haven’t yet stumbled across a gravity-defying cake on social media, prepare to have your mind blown… More
Restaurant from MasterChef: The Professionals winner to remain at InterContinental London Park Lane throughout 2023 Chef Alex Webb launched a restaurant residency at InterContinental London Park Lane on 6 October 2022. Following the restaurant’s hugely successful opening months, Alex Webb on Park Lane will now continue to enhance the Mayfair hotel’s culinary offering throughout 2023. More
You will be surprised to learn what ubiquitous items people leave behind in their hotel room safes. Generally, a secure place to leave your valuable possessions behind while sunbathing by the pool or eating out, hotel safes are like a treasure bounty for hotel staff that discovers the remnants of their guests. But one must […] More
New research reveals that friendships are the lifeblood of the sector Establishing a support network is vital in the hospitality sector, as friendships better teamwork (71%), reduce workplace stress (62%) and enhance customer service (46%) A vast majority (93%) of hospitality professionals would even stay longer in their role if they had a close friend […] More